CASE STUDY

My Safe Hands

A refreshed brand and a warm, accessible website for an NDIS disability support provider in Victoria’s Goulburn Valley, built to earn trust and bring in referrals.

Web Development

Branding

Social Media

Client

My Safe Hands

Industry

Health Care

Country

Australia

Platform

WordPress

Live site

The Challenge

My Safe Hands is an NDIS-registered disability support provider serving the Goulburn Valley and surrounding suburbs in Victoria.

They needed a digital identity that reflected their commitment to care, trust and accessibility, and a clear way to bring in referrals and grow their client base.

What We Did

  • Redesigned the logo as a modern yet approachable mark that fits their mission and resonates with clients and partners.
  • Introduced a multi-light coloured website theme that feels warm, inviting and trustworthy, with accessibility and inclusivity at its centre.
  • Overhauled the social media branding with custom-designed Meta tiles, so every platform looks consistent.
  • Managed their social media on an ongoing basis to grow engagement and awareness of the brand.
  • Created a dedicated referral page, supported by links to NDIS government pages for added credibility and convenience.
An open doorway in a dark wall with an orange step leading into a bright space

Ready to build trust online?

Tell us about your service and the people you support, and we’ll build a website that feels as caring as your work.

No obligation. Just a conversation about your goals.